FREQUENTLY ASKED QUESTIONS
How does local shipping work?
Local Shipping for Orders will be charged from R99 per product. Delivery time will depend on Area.
How does the bag personalization work?
Personalization is generally performed under the Wellington Leather logo on the product. We are flexible in this regard and will do our best to accommodate variations according to your needs. Get in touch with us in the Contact Tab tab should you have any queries regarding personalization.
Why are there sometimes small variations in the leather used?
No two leather hides are exactly the same but we do our very best to maintain a consistency in the texture and colouration of hides used in the manufacturing of the various products.
- We want our customers to be happy with their purchase of Wellington Leather products. If you are not completely satisfied we will do our very best to accommodate a replacement product or credit refund.
- If a Shoe size has been wrongfully ordered, a R198 Courier charge will apply as we have to get the wrong size back from our client, and send the correct size to our client again.